Thank you for shopping at AYFootwear. We want you to be completely satisfied with your purchase.
Returns
We accept returns on unworn, unused items in their original packaging within 14 days of delivery. To start a return, please contact our support team at ayanlemedia14@gmail.com with your order details and reason for return.
Refunds
Once your returned item is received and inspected, we will notify you regarding the status of your refund. Approved refunds will be processed back to your original payment method within 5 to 7 business days.
Exchanges
If you need a different size or received a defective item, we will happily exchange it for you. Please contact us at ayanlemedia14@gmail.com for quick assistance.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping service to ensure your return reaches us safely.