Q: How do I choose the right shoe size?
A: We recommend selecting your standard shoe size. If you are between sizes, we suggest choosing the larger size for the best fit and optimal comfort.
Q: How long will my order take to arrive?
A: Orders are processed within 1 to 3 business days. Standard delivery typically takes between 3 to 7 business days depending on your location.
Q: How can I track my order?
A: Once your order has shipped, you will receive an email confirmation containing a tracking link so you can follow your package in real time.
Q: What is your return policy?
A: We accept returns on unworn items in their original packaging within 14 days of delivery. Please review our Refund and Return Policy page for full details.
Q: Can I change or cancel my order after placing it?
A: We process orders quickly to ensure fast delivery. If you need to modify or cancel an order, please contact us immediately at ayanlemedia14@gmail.com and we will do our best to accommodate your request.